FAQs

Why should I learn Arabic?
Learning Arabic opens doors to a rich cultural heritage, enhances your understanding of the Middle East and North Africa, and provides opportunities in fields like business, diplomacy, and academia. With over 300 million speakers worldwide, mastering Arabic can significantly broaden your horizons and deepen your connections in a globalized world.
How hard is it to learn Arabic?
Arabic language has a reputation of being very hard and complicated. However, we believe that when anything attempted the right way, there’s nothing hard. We stress that learners truly learn, slowly and smoothly and they’ll notice their progress in no time at all.
What languages do you offer for teaching?
We currently offer teaching services for Arabic and several other languages, including but not limited to English and Mandarin Chinese.
What levels of proficiency do you cater to?
Our teaching services cater to learners of all levels, from absolute beginners to advanced learners. Whether you’re just starting out or looking to refine your skills, we have courses tailored to your needs.
Who are your teachers?
Our teachers are highly qualified language professionals with extensive experience in teaching Arabic and other languages. They are native speakers or have achieved native-level fluency in the language they teach.
What teaching methods do you use?
We employ a variety of teaching methods, including immersive language learning, communicative approaches, and task-based learning. Our lessons are designed to be engaging, interactive, and tailored to each student’s individual learning style and goals.
Can I customize my lessons?
Yes, absolutely! We understand that every student has unique learning preferences and goals. That’s why we offer personalized lesson plans tailored to your specific needs, whether you’re learning for travel, work, academics, or personal enrichment.
How are lessons conducted?
Lessons are conducted online via video conferencing platforms. This allows for flexibility and convenience, as you can schedule lessons at times that work best for you, without the need to travel to a physical location.
What materials do you use for teaching?
We use a combination of curated textbooks, multimedia resources, a custom tailored curriculum , and interactive online tools to enhance the learning experience.
How do I get started?
Getting started is easy! Simply contact us to schedule an assessment during which we’ll discuss your goals, assess your current proficiency level, and tailor a learning plan specifically for you.
Do you offer group lessons?
Yes, we offer both individual and group lessons. Group lessons are a great way to learn alongside peers, practice speaking with others, and benefit from group discussions and activities. If you are enrolling more than one child please contact us to discuss whether group classes or custom sessions would be required.

Why should I learn Arabic?
Learning Arabic opens doors to a rich cultural heritage, enhances your understanding of the Middle East and North Africa, and provides opportunities in fields like business, diplomacy, and academia. With over 300 million speakers worldwide, mastering Arabic can significantly broaden your horizons and deepen your connections in a globalized world.
How hard is it to learn Arabic?
Arabic language has a reputation of being very hard and complicated. However, we believe that when anything attempted the right way, there’s nothing hard. We stress that learners truly learn, slowly and smoothly and they’ll notice their progress in no time at all.
What languages do you offer for teaching?
We currently offer teaching services for Arabic and several other languages, including but not limited to English and Mandarin Chinese.
What levels of proficiency do you cater to?
Our teaching services cater to learners of all levels, from absolute beginners to advanced learners. Whether you’re just starting out or looking to refine your skills, we have courses tailored to your needs.
Who are your teachers?
Our teachers are highly qualified language professionals with extensive experience in teaching Arabic and other languages. They are native speakers or have achieved native-level fluency in the language they teach.
What teaching methods do you use?
We employ a variety of teaching methods, including immersive language learning, communicative approaches, and task-based learning. Our lessons are designed to be engaging, interactive, and tailored to each student’s individual learning style and goals.
Can I customize my lessons?
Yes, absolutely! We understand that every student has unique learning preferences and goals. That’s why we offer personalized lesson plans tailored to your specific needs, whether you’re learning for travel, work, academics, or personal enrichment.
How are lessons conducted?
Lessons are conducted online via video conferencing platforms. This allows for flexibility and convenience, as you can schedule lessons at times that work best for you, without the need to travel to a physical location.
What materials do you use for teaching?
We use a combination of curated textbooks, multimedia resources, a custom tailored curriculum , and interactive online tools to enhance the learning experience.
How do I get started?
Getting started is easy! Simply contact us to schedule an assessment during which we’ll discuss your goals, assess your current proficiency level, and tailor a learning plan specifically for you.
Do you offer group lessons?
Yes, we offer both individual and group lessons. Group lessons are a great way to learn alongside peers, practice speaking with others, and benefit from group discussions and activities. If you are enrolling more than one child please contact us to discuss whether group classes or custom sessions would be required.


Privacy Policy

Mosaic Elite Academy values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

  • Personal details you provide when enrolling, such as name, email, phone number, and payment information.
  • Academic details required to deliver tutoring services.
  • Website usage information collected through cookies and analytics tools.

How We Use Your Information

  • To provide tutoring services and manage your enrollment.
  • To communicate with you about scheduling, updates, and promotions.
  • To improve our services and website experience.

Data Protection
We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. We do not sell or share personal data with third parties except as required by law or to process payments securely.

Your Rights
You may request access to your data, corrections, or removal at any time by contacting us.


Terms and Conditions

By enrolling in Mosaic Elite Academy’s programs or using our website, you agree to the following terms:

Services

  • Tutoring sessions are offered online and/or in person, based on availability.
  • Scheduling is confirmed in advance and must be adhered to by both tutor and student.

Payments

  • Full payment is required prior to the start of any course or session package.
  • Fees are non-refundable and non-transferable.

Student Responsibilities

  • Students are expected to attend scheduled sessions on time.
  • Missed sessions without prior notice may not be rescheduled.
  • Academic honesty is required. Tutors provide guidance but will not complete assignments, exams, or research papers on behalf of the student.

Intellectual Property
All course materials, resources, and website content are the property of Mosaic Elite Academy and may not be copied, distributed, or resold without written consent.

Limitation of Liability
Mosaic Elite Academy is not liable for academic outcomes, grades, or admissions results. Success depends on the student’s effort and participation.


No Refunds or Returns Policy

All payments for tutoring sessions, courses, or academic services are final. Mosaic Elite Academy does not provide refunds or returns under any circumstances, including but not limited to:

  • Student withdrawal from a program.
  • Missed or canceled sessions.
  • Dissatisfaction with tutoring outcomes.

Rescheduling may be offered at the academy’s discretion if notice is provided in advance.

Cancellation & Rescheduling Policy

Mosaic Elite Academy understands that schedules can change. To ensure fairness and smooth planning, the following rules apply:

Cancellations

  • Students must notify the academy at least 24 hours in advance if they cannot attend a scheduled session.
  • Cancellations made with less than 24 hours’ notice will be considered a missed session and will not be eligible for rescheduling.

Rescheduling

  • Sessions canceled with proper notice may be rescheduled at no extra cost, subject to tutor availability.
  • Rescheduled sessions must take place within 1-7 days of the original booking.

Missed Sessions

  • Failure to attend a scheduled session without notice will result in forfeiture of that session.
  • No refunds or credits will be provided for missed sessions.

Tutor Cancellations

In the unlikely event that a tutor must cancel, Mosaic Elite Academy will provide a rescheduled session at no additional charge.